FAQ's
What is it?
All of our chains are 24k gold or rhodium (platinum family) layered over a heart of semi precious metals.
How do I know what length I need?
For a bracelet measure exactly around your wrist to the nearest 1/4 inch, do not leave any slack or pull tight. We will take care of the rest.
For a necklace use a piece of string to measure exactly how you want it to fit.
A sizing chart is coming soon.
Will my jewelry have a clasp?
Yes, we attach a clasp for free. Your jewelry will be ready to wear when you receive it.
How long have we been in business?
We started selling gold chain by the inch as a hobby in 1982 and and have been exhibiting full time at major fairs since 1987.
What is rhodium?
Rhodium is in the platinum family.
How long will my jewelry last?
You will typically get 3-5 years of wear from our jewelry.
What does the guarantee cover?
Your chain will be repaired or replaced for free regardless of damage or wear.
How do I use my guarantee?
Simply put your chain in a padded envelope and send it to the address on the guarantee. Do not send any money, we will return your jewelry postage prepaid.
Can I only use my guarantee one time?
Your lifetime guarantee can be used as many times as necessary.
How do I clean my jewelry?
Simply clean with a gentle solution of dish soap and water. If using jewelry cleaner make sure it is ammonia free.
Is it nickel free?
There is a small amount of nickel in our product.
Can I get my jewelry wet?
Yes! You can swim in it, shower in it, treat it just like 14k gold.
What if I lose my guarantee?
Call us 740-815-3708 we will take care of you.
How much is it?
Prices are by the inch and can be calculated to the 1/4 inch.